Privacy Policy

1. Introduction

Arkize Solutions Private Limited ("we," "our," or "us") operates PTE Global. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using PTE Global, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and email address
• Phone number
• Payment information (processed securely through third-party payment processors)
• Account credentials
• Profile information

Usage Information

We automatically collect certain information when you use our services:

• Device information (browser type, operating system)
• IP address
• Pages visited and features used
• Practice test results and performance data
• Audio recordings for speaking practice (with your consent)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Personalize your learning experience
• Protect against fraudulent or illegal activity

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations
• To comply with legal obligations
• To protect our rights and safety
• With your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent where applicable

7. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: